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Creating a Safe and Supportive Work Environment: A DC Employer Leading the Way in Psychological Safety

Nicole Choquette by Nicole Choquette
July 13, 2024
in Financial
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In the bustling heart of Washington, D.C., one employer is making waves not just for her business acumen but for her unwavering commitment to psychological safety in the workplace. Samantha Karlin, CEO of Empower Global, has become a beacon of hope for employees seeking a supportive and secure work environment. Her dedication to fostering psychological safety has not only made her an employer of choice but also a prominent advocate for legislative change, as evidenced by her support for the Workplace Psychological Safety Act recently introduced in D.C.

The Importance of Psychological Safety

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Psychological safety, a term popularized by Harvard Business School professor Amy Edmondson, refers to a workplace environment where employees feel safe to express their ideas, concerns, and mistakes without fear of retribution or ridicule. This concept is crucial for fostering innovation, collaboration, and overall employee well-being. In such environments, individuals are more likely to engage fully, contribute creatively, and remain loyal to their organization.

Ms. Karlin has taken this concept to heart, embedding it deeply within the culture of Empower Global. From open communication channels to policies that ensure safe environments, she strives to make her employees feel valued and heard. This commitment is not just about enhancing productivity; it’s about creating a humane workplace where people can thrive both professionally and personally.

A Blueprint for Success

Creating a psychologically safe environment is not only beneficial for employees but also advantageous for employers. Dr. Alessandra Verde, CEO of Verdant Consulting, explains that companies that proactively foster healthier, more productive workplaces can achieve greater success. Karlin’s proactive measures at Empower Global, such as establishing clear anti-harassment policies, ensuring transparent communication, and providing support systems for employees, serve as a blueprint for other organizations. When employees feel safe and supported, they are more likely to engage fully, innovate freely, and contribute to the company’s success.

Cutting-Edge Leadership Development

Empower Global is a pioneering leadership development firm offering highly customized, interactive, and engaging training based on neuroscience. Its clients include The DC Bar, AWS, Monday.com, Legacy International, Coldwell Bankers, Rentspree, and more. Empower Global also offers a groundbreaking women’s leadership course, The Women’s Leadership Challenge, underscoring Karlin’s commitment to promoting diversity, equity, and inclusion in leadership roles. By equipping leaders with the skills to foster psychological safety and champion gender equality, Empower Global distinguishes itself as a leader in leadership development.

The Business Case for Psychological Safety

Ignoring workplace abuse can be costly for businesses. As reported by Nasdaq, companies stand to lose a great deal by neglecting this critical aspect of their workplace environment. Investing in psychological safety yields significant returns for employers. Studies have consistently shown that psychologically safe workplaces see increased innovation, higher productivity, and better employee retention. By creating an environment where employees can voice their concerns and ideas without fear, businesses can harness the full potential of their workforce.

Furthermore, addressing toxic work environments helps mitigate legal risks. Employers who ignore or fail to address harassment and bullying can face costly lawsuits and damage to their public image. By proactively creating a culture of respect and psychological safety, companies can protect themselves from these risks and build a more resilient organization.

Empower Global offers training for workplaces on psychological safety because it is critical for leaders who seek to create cultures of innovation and growth. Ms. Karlin also advocates for this type of training because, “physical safety can only happen in psychologically safe cultures—for example, many of the safety issues with Boeing stem from an environment where employees were scared to speak up when they saw safety violations. People who are harassed, or assaulted at work, similarly, only speak up when they feel like they will be taken seriously and are in a safe space where they won’t be retaliated against for reporting. They go hand in hand.”

Advocacy and Legislative Support

Ms. Karlin’s commitment to psychological safety extends beyond the walls of Empower Global. She has become a vocal advocate for broader legislative changes to protect and promote mental health in the workplace. Her support for the Workplace Psychological Safety Act is a testament to this commitment. This proposed bill aims to establish clear guidelines and protections for psychological safety, ensuring that all employees in D.C. can work in environments free from bullying, harassment, and undue stress.

By signing on to support this bill, Karlin is not only advocating for her own employees but also for workers across the district. Her involvement in this legislative effort highlights her dedication to creating systemic change that benefits the broader community.

A Model for the Future

Ms. Karlin’s leadership at Empower Global serves as a powerful example of how prioritizing psychological safety can transform a workplace. Her holistic approach—combining open communication, policy support, and advocacy for legislative change—demonstrates that fostering a safe and supportive environment is not just beneficial for employees but also for the business as a whole.

As more organizations recognize the importance of psychological safety, Karlin’s pioneering efforts will undoubtedly inspire others to follow suit. In a world where the lines between work and personal life are increasingly blurred, her commitment to creating a humane and empathetic workplace stands out as a model for the future. By championing psychological safety and addressing toxic work environments head-on, Karlin is not only an employer of choice but also a catalyst for meaningful change in the world of work.

Nicole Choquette

Nicole Choquette

Assistant Managing Editor

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