Whether you’re trying a new restaurant or considering a major financial commitment, most people turn to reviews before making a decision. That instinct makes sense. When you’ve worked hard for your money, you want to know that the companies you’re considering are doing right by their customers or investors.
That’s why many people who come across Phoenix Energy—whether through online ads, articles, or media interviews—start by asking a simple question: Is Phoenix Energy legit?
Phoenix Energy One, LLC is a privately held energy company focused on acquiring and operating oil and gas assets primarily in the Williston Basin of North Dakota and Montana. Through its bond offerings, Phoenix Energy aims to enable individuals to invest in its business and help fund its acquisition of mineral interests and develop its oil and gas development projects. Investor capital from the sale of its bond offers supports day-to-day operations and provides capital to acquire mineral interests that generate operating cash flow and fuel long-term growth.
But as with reviews related to any financial product, it’s important to understand what reviews can—and can’t—tell you about the company behind the applicable offering. Online testimonials often reflect individual experiences, but they don’t replace the need to review all of the applicable offering documents, financial statements, SEC filings, or one-on-one conversations with licensed professionals. When evaluating a bond offering such as those issued by Phoenix Energy, especially one tied to the oil and gas industry, due diligence means going beyond star ratings and reviews and looking at the full picture.
Let’s take a look at Phoenix Energy reviews as well as other available resources to help inform better investing decisions.
What Review Platforms Actually Evaluate
Review platforms like Trustpilot and the Better Business Bureau (BBB) aren’t designed to assess the technical aspects of a company’s operations or financial strategy. Instead, they provide insight into how a business interacts with the public—how it communicates, addresses concerns, and fulfills its commitments.
In the case of Phoenix Energy, reviews reflect a range of interactions, including webinar attendance, communications with its Investor Relations team, and involvement in mineral rights transactions.
These review platforms offer insight into how Phoenix Energy handles its relationships, which is crucial given the company’s direct-to-investor model, which does not involve investment banks or Wall Street brokerage firms.
Trustpilot: A Window Into Investor Interaction
Among the public platforms investors check most often is Trustpilot, which aggregates verified feedback on service and engagement. Trustpilot is an independent review platform where the company featured cannot remove or alter customer feedback. The platform uses fraud detection tools and limits how companies can request reviews, providing a relatively neutral measure of sentiment.
As of July 2025, Phoenix Energy One’s Trustpilot profile maintains a 4.8 out of 5-star rating based on hundreds of verified reviews.* That “trust score” is calculated from all service reviews received, with newer reviews carrying more weight—so the rating reflects Phoenix Energy’s more recent performance.
According to the Trustpilot’s director of privacy, Ben Martin, “We’re open to all. We believe this is the best way to help consumers make informed decisions when buying products and services.”
As of July 2025, Phoenix Energy has garnered 296 reviews, with 90% yielding a 5-star rating. Trustpilot’s Review Summary for Phoenix Energy’s profile indicates that, “Reviewers overwhelmingly had a great experience with this company,” and “Reviewers appreciate their genuine care and the personalized attention they receive, feeling valued beyond just being another number.”
The reviews highlight a range of interactions, including communications with the investor relations team and experiences related to mineral acquisitions by Phoenix Energy. While these ratings reflect meaningful engagement, they are just one part of the broader due diligence process that an investor should do with respect to Phoenix Energy or any other company.
*Testimonials reflect individual experiences and are not indicative of future performance or investment outcomes.
What the BBB Accreditation Says (and Doesn’t Say)
While Trustpilot reflects user sentiment, the Better Business Bureau offers a different lens—one focused on business practices and complaint resolution. It assigns ratings from A+ (highest) to F (lowest) based on these standards.
Phoenix Energy One, LLC currently holds an A+ rating from the BBB as of July 2025. This rating is based on several factors, including the business’s complaint history, the type of business, time in business, and transparent business practices. Phoenix Energy is also an accredited business on the BBB platform. BBB accreditation standards require a business or organization to affirm that it meets and will abide by eight specific standards.
That said, the BBB does not assess the performance of Phoenix Energy’s bond offerings or the technical aspects of its oil and gas operations. Rather, it serves as one indicator of how the company conducts itself and engages with the public.
Why Reviews Matter—But Are Not the Full Picture
While Phoenix Energy reviews and ratings from investors provide helpful insight into how the company operates, they are only one piece of the overall due diligence process when evaluating Phoenix Energy’s bond offerings.
For several years, Phoenix Energy has offered bonds under Section 506(c) of Regulation D to accredited investors, with annual interest rates ranging from 9-13%, depending on investment amount and term length.** These offerings remain active and continue to fund key aspects of the company’s drilling and production efforts.
In May 2025, Phoenix Energy expanded its offering of debt securities through a Registered Offering, pursuant to an effective registration statement (including the prospectus) currently available to investors in select states.*** This registered offering does not require an investor to meet the SEC definition of accredited, although certain financial suitability standards must still be met. Investors in both offerings are purchasing debt securities issued by Phoenix Energy — not direct interests in oil and gas assets — and all investments carry risks.
Before investing, all participants must review the applicable offering documentation and other materials about Phoenix Energy that can be obtained for free on Edgar on the SEC’s website at www.sec.gov or can be obtained directly from Phoenix Energy.
As of today, Phoenix Energy has paid all investor obligations with respect to its debt offerings.** The company’s operational approach is designed to support the continued fulfillment of these obligations, though future results depend on performance, market conditions, and other variables and past performance is not a guarantee of future results.
**Investors have historically received either simple interest whereby they receive monthly interest payments or compounded interest where interest is added to the outstanding principal on a monthly basis. Past performance is not indicative of future results.
***As of July 2025, the Registered Offering is available to residents of CO, CT, DE, GA, FL, HI, IL, IN, IA, LA, MN, MT, ND, NH, NV, NY, PR, RI, SD, UT, WI, WV, and WY, as subject to financial suitability requirements. For the most up-to-date list of approved states, refer to Phoenix Energy’s website.
Guidance for Prospective Investors looking for Phoenix Energy Bonds Reviews
Public reviews can offer helpful insights—but they should not be the only step in evaluating an investment opportunity.
Here are several ways prospective investors can learn more about Phoenix Energy:
- Attend a webinar. Phoenix Energy hosts live daily webinars that outline the company’s business model, bond offerings, and asset deployment strategy. Register at https://phoenixenergy.com/webinar/.
- Review the applicable offering documentation. Phoenix Energy’s filings are available at com or directly on the SEC’s website.
- Ask questions. To learn more about the bond offerings or speak with someone directly, visit the Phoenix Energy contact page to connect by phone or email.
- Know What Fits Your Investment Profile. Any investment should align with your individual goals, risk tolerance, and income needs.
Final Thoughts: Transparency Is Earned, Not Claimed
Those evaluating Phoenix Energy’s debt offerings may start with online reviews, but meaningful due diligence requires digging deeper—reviewing official materials, researching independently, and asking questions.
If you’re researching Phoenix Energy, you are encouraged to take the next step in your due diligence: attend a webinar, review the company’s public filings, review the applicable offering documentation, speak with a licensed professional at Phoenix Energy, and consider your broader investment portfolio strategy.
Disclosure: Phoenix Energy One, LLC (“Phoenix”) conducts offerings of debt securities pursuant to (i) the exemption from registration provided by Rule 506(c) of Regulation D and (ii) an effective registration statement (including a prospectus) filed with the Securities and Exchange Commission (the “SEC”) (the “Registered Offering”). The securities are offered through Dalmore Group, LLC, a member of FINRA/ SIPC, who is not affiliated with Phoenix although certain non-executive personnel of Phoenix are registered representatives of Dalmore. Participation in any offering is subject to certain criteria, including meeting financial suitability requirements. Before you invest, you should read all of the offering documentation for the relevant offering, including, with respect to the Registered Offering, the prospectus and the other documents Phoenix has filed with the SEC, which you may get for free by visiting EDGAR on the SEC’s website at www.sec.gov. Alternatively, Phoenix or Dalmore will arrange to send you any applicable offering documents you request or they can be obtained at www.phoenixenergy.com. The securities offered are speculative, illiquid, and you may lose some or all of your investment. Past performance is not indicative of future results. This communication does not constitute an offer to sell or the solicitation of an offer to buy any securities, and shall not constitute an offer, solicitation, or sale of any security, in any jurisdiction in which such offering, solicitation, or sale would be unlawful. See full disclosures.The Registered Offering is only available to residents of: CT, DE, CO, GA, FL, HI, IL, IN, IA, LA, MN, MT, NH, NV, NY, ND, PR, RI, SD, UT, WV, WI, WY.
This article contains forward-looking statements based on our current expectations, assumptions, and beliefs about future events and market conditions. These statements, identifiable by terms such as “anticipate,” “believe,” “intend,” “may,” “expect,” “plan,” “should,” and similar expressions, involve risks and uncertainties that could cause actual results to differ materially. Factors that may impact these outcomes include changes in market conditions, regulatory developments, operational performance, and other risks described in our filings with the U.S. Securities and Exchange Commission. Forward-looking statements are not guarantees of future performance, and Phoenix Energy undertakes no obligation to update them except as required by law.
